Attendee Resources – 2021

We’ll be using Zoom as our prefered platform for this year’s conference.

Accessibility

All sessions will have real time auto-captions enabled. Learn more about Zoom accessibility: https://zoom.us/accessibility/faq 

If you need accommodation to attend or participate in this conference, please contact us at itproconf@wisc.edu. All accommodation requests should be made no later than two weeks before the conference. We will attempt to fulfill requests made after this date, but cannot guarantee they will be met.

Before the conference

  • Optional: Customize your profile before the conference. These instructions explain how to add a profile picture to your Zoom account, set up a virtual background, change the skin tone for your in-meeting Reactions, and adjust the amount of videos you will see at one time. You can also access these controls during a meeting. 
  • Follow the zoom step-by-step guide on logging-in, checking for updates, breakout rooms and annotating.

Troubleshooting

Check for Outages: https://outages.doit.wisc.edu/ 

Internet Connection is unstable: 

Close all programs on your computer except for the tools you are actively using

Turn off your camera

Move closer to your wireless internet router

Check to see if your Internet Service Provider has outages

Run an internet speed test: https://www.speedtest.net/ 

See more information about troubleshooting common tech issues: https://kb.wisc.edu/helpdesk/99304

Contact the DoIT Help Desk for technical assistance.

Audio or Video Issues: https://support.zoom.us/hc/en-us/articles/201362283-How-Do-I-Join-or-Test-My-Computer-Audio-

Audio Echo: https://support.zoom.us/hc/en-us/articles/202050538-Audio-Echo-In-A-Meeting 

Finding the right controls: Check out the attendee meeting controls document

Ask for Help! Send the Host a direct message in the chat. In the participant panel look for the person labeled “host.” 

Session Etiquette

  • Mute microphones when not actively speaking.
  • Mute video unless you’re in networking events or small group discussion.
  • Stay seated and stay present. Give the presenter and their presentation your full attention. 
  • Be patient. Our moderators are managing a lot, so if they’re unable to read your question or comment immediately or unable to call on your raised hand, be patient.
  • When the session ends, please leave the Zoom meeting.