Join us for a deep dive on how a team of engineers, system users and a third-party vendor successfully navigated upgrading an Informatica Intelligent Cloud Services (IICS) secure agent, prompted by an outage that occurred in early March. The server and its Secure Agent had not been upgraded for several years, leading to challenges and compatibility issues during the process. Learn how these teams came together to ensure a successful upgrade.

Presenters

• Mehrnaz Ahmadi Joobaneh
• Becky Wheeler

Recording (with captions)

Recording (with audio description)