Discover how we modernized the document creation and editing interface at the heart of the widely used KnowledgeBase (KB) application. Learn our approach to balancing technical constraints with significant user experience improvements while ensuring seamless transitions for campus users. This session reveals the careful and thoughtful planning that guided our successful update of this popular campus tool.

Presenters

• Leah Scheide
• Weizhong Wang

Recording (with captions)

Recording (with audio description)