Scheide, Leah
Leah Scheide
Email: leah.scheide@wisc.edu
Address:
Division of Information Technology (DoIT)
Service Coordinator
Biography
Leah Scheide is a UW-Madison alum who first started working at DoIT as an undergrad with the Help Desk, during which time she began to help create and maintain content for the UW KnowledgeBase. Following graduation, she joined the KB team and eventually moved into the role of KnowledgeBase Service Lead. Through her time at DoIT, she has developed a passion for the intersection between service design, user experience, and product development.
2025 Session
Redesigning Without Disruption: Transforming UW–Madison’s KnowledgeBase Editor