Scheide, Leah

Leah Scheide

Email: leah.scheide@wisc.edu

Address:
Division of Information Technology (DoIT)
Service Coordinator

Scheide, Leah Headshot

Biography

Leah Scheide is a UW-Madison alum who first started working at DoIT as an undergrad with the Help Desk, during which time she began to help create and maintain content for the UW KnowledgeBase. Following graduation, she joined the KB team and eventually moved into the role of KnowledgeBase Service Lead. Through her time at DoIT, she has developed a passion for the intersection between service design, user experience, and product development.


2025 Session

Redesigning Without Disruption: Transforming UW–Madison’s KnowledgeBase Editor


2019 Session

Building an IT Community