Division of Information Technology (DoIT)
User Experience Architect
Title: Using Surveys Well
Title: Low-Effort, and effective UX techniques for busy technologists
Co-Presenters: Jim Helwig, Jess Jones
Discovering evolving user expectations through regular interviews with end-users has helped the MyUW team deliver a web application for thousands of diverse users that receives high user satisfaction ratings. We will discuss performing basic user experience interviews, recruiting participants, setting up a user interview, and asking the right questions.
Maria Dahman joined DoIT in May 2017, coming most recently from Zürich, Switzerland. She lived in Chicago for many years before that, where she worked as a user experience researcher for a startup. She earned a Master’s of Science from DePaul University in Human Computer Interaction and her B.A. focused on Philosophy.