MERIT library combined its Library Service Desks and IT Service Desk into a one-stop shop in fall of 2021 when we re-opened our Public Service space and everyone returned to campus. This is the story and lessons learned of our first year and half as a one-stop shop. Hear about the human and technical aspects of our process, successes and challenges.
We found that:
There will be things you don’t think about in advance, even when you think you got it all.
The first year may not always be pretty, but change provides great opportunity.
It is best to prepare methods for feedback to monitor the adjustments in progress.
Have you ever sent an email to someone only to have them ask you all kinds of questions that were answered by the email they said they read? This session will help you improve your emails to reduce your readers’ confusion and still say what you need to say.
An introduction to data and information management process mapping as a needs analysis tool for improving research workflows and cyberinfrastructure.
Participants will learn:
I am a new consultant on campus to help with research cyberinfrastructure
Basics of Process Mapping – Purpose, Capability, Use
Growth Mindset- You don’t know what you don’t know. Be Open to Curiosity and Change. Encourage opportunities to reduce redundancies, inefficiencies, and gaps as well as increase reproducibility, repeatability, and replicability.
The YouTube live stream button is a go.wisc redirect that will go live no later than 8:30am on June 2nd.
Keynote Description
We, as IT professionals, play a critical role in designing, developing, and supporting the digital campus. We have created and evolved the digital campus over the last forty years, and in 2020 it became the primary mode of interaction for our communities. What can we learn from the rapid pivot to online, and more importantly, how can we evolve our thinking and approaches?
Let’s discuss how we can use our expertise and our voice to create digital spaces where people can thrive. Using ideas from fields such as critical design practices, conflict management, and polarities, we will explore the most effective approaches for providing spaces where multiple voices are empowered, and diverse communities can thrive.
The session will be interactive.
Opening Remarks for the conference will take place from 8:45-9:15am
Providing a framework for how to build stakeholder alignment into large-scale strategic projects, why projects fall out of alignment, and how to get back on track for long-term success.
Attendees will learn:
Tools for establishing project alignment from the start
How to recognize misalignment
Understanding the root cause of misalignment
Tools for getting the team and project back on track
This talk investigates factors that help and hinder the efficiency of our projects and offers simple solutions to increase productivity. Attendees will learn how to analyze the effort needed to complete a task versus its overall impact on the project. This talk will help participants identify easy wins and deliver value often.
This presentation maintains that SharePoint and MS Teams can be an effective technology solution to meet the information needs of IT professionals. Furthermore, it provide tips, tricks and best practices to effectively implement a SharePoint Resource Library with MS Teams using collaborative project management strategies.
After completing this session, participants will be able to:
-Identify the benefits of utilizing SharePoint and MS Teams.
-Recognize how SharePoint and MS Teams organize information.
-Reflect on Project Management best practices for implementing SharePoint and MS Teams as a project management technology.
Description
There are lots of things to consider for estimating a true cost of a website or webapp. We will be reviewing some considerations that impact the long-term cost and maintainability of your website or webapp. We give you a checklist to review so you understand if you’re heading down a path to an expensive future with that new website/webapp that you want to create, and some tips on how to reduce the total cost of ownership (TCO). Learn evaluation tools that will help you get a website/webapp with a lower cost of long-term ownership.
Based on the Incerto series of books by Lebanese-American author Nassim Taleb this session discusses the properties of a normal distribution and how it is a useful tool for predicting and planning in the world of “Mediocristan” the world of coin flips and human height. However, it is easy to confuse that world with the fat-tailed distributions of “Extremistan” the world of wealth and app sales which make things fragile to black swan events. Next, we’ll introduce a spectrum; on one end is fragility; things that are weak to volatility (teacups, highly specialized tools). In the middle is robustness; things indifferent to volatility (a stone, T-bills). On the other end would be antifragility; things that gain from disorder (muscles, technological innovations). We’ll end with a discussion of some tools to help identify and leverage antifragile systems.
Friday, June 4th, 2:30 – 3:00 pm – This Live Q&A was not recorded
Description
Do you dread opening your inbox? Feel like you’re drowning in messages? Yeah, me, too. My goal is to share what I’ve learned from Cal Newport’s new book, A World Without Email, and in the Q&A to have a discussion of our best project communication hacks. I’ll share a few of my favorites in this pre-recorded session.
