A Bright and Sunny Outlook: Overcoming email overwhelm with The Stack Method

Virtual

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In 2021, Sara Hagen presented about the challenges of “Inbox Overwhelm.” Now, she’s back with the most effective solutions to manage the constant influx of emails based on The Stack Method. In this session, you’ll learn how to apply this method to streamline your email management process and boost your productivity.

Attendees will learn:
The fundamentals of The Stack Method and how it can revolutionize your email management
Practical tips for implementing The Stack Method in your daily workflow
Strategies for prioritizing and categorizing emails into action-oriented folders to ensure nothing falls through the cracks
Techniques for maintaining a clutter-free inbox and reducing email-related stress”


Presenter

Quit holding it in: How to have productive conflict in your conversations

Virtual

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In this session, you will learn how to have productive conflict in your conversations by analyzing your interactions and adapting your approach to achieve your goals. By examining real-life examples and your own conversations, you will gain valuable insights into improving your communication skills.

Attendees will:

  • Analyze an example conversation and identify areas for improvement
  • Learn techniques to adapt future interactions for better outcomes
  • Examine one of their own conversations to apply the lessons learned
  • Understand the importance of productive conflict in conversations
  • Gain insights from the book Agile Conversations to enhance their communication skills

Presenter

Museums and libraries: A roadmap for collaboration

Room 325/326

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In this session, UW–Madison Libraries staff will share their experience and lessons learned from a recent partnership that extended the Libraries’ digital collections infrastructure to meet the needs of the Chazen Museum of Art. Join us to learn valuable lessons from a successful cross-campus collaboration, and take away strategies to effectively engage in large, complex IT projects with external partners you can apply to your own work.

Attendees will:

  • Learn how the Libraries’ existing architecture, built from loosely coupled components, ensures that new features automatically become available for future collaborations
  • Discover how project partners can take advantage of selected components that best suit their needs
  • Understand how sustainability features of the core infrastructure are automatically applied to new partnerships
  • Gain insights into standardized, flexible project management techniques that contribute to successful collaboration
  • Explore ways to engage with stakeholders with varying levels of expertise and resources to gather requirements, meet usability goals, and participate in the design process

Presenters

Taking the pain out of onboarding new users

Room 325/326

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This session will provide valuable insights and tips to make the onboarding process efficient and painless for new IT users, including admin staff, faculty and student workers. Discover best practices for communication, essential apps and critical documents to ensure a smooth transition. Learn how to create a better onboarding experience to set your new users up for success.

Attendees will learn:

  • Strategies to streamline the onboarding process for all involved parties
  • Effective communication techniques and essential tools to facilitate onboarding
  • Methods for creating a welcoming environment and gathering feedback for continuous improvement

Presenter

Practical Advice for Supporting a Stuck Project

Room 313

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This session offers a pragmatic examination of common inefficiencies and obstacles that can derail IT projects. Whether you’re a project manager, team lead or individual contributor, this session will provide you with insights you can use to overcome common project challenges.

Attendees will learn:

  • Strategies for improving communication and collaboration within project teams

Presenter

Welcome & Keynote – Lead Where You Are

Room 313 (Overflow in Room 325/326)

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Welcome 9:00-9:15am – IT Professionals Conference co-chairs Sarah Lien and Elizabeth Kraege-Soechting will provide introductory remarks for the conference.

Keynote 9:15-10:15am – Dr. Joe Sanfelippo, the nationally recognized superintendent of Wisconsin’s Fall Creek School District, will deliver the keynote address at this year’s IT Professionals Conference.


Keynote Description:

I’m just…It’s a phrase we hear all the time. I’m just a sysadmin, I’m just a security analyst, I’m just a instructional designer….the list is long and is often followed by reasons why something CAN’T happen. Leadership is an action and it starts with you. Leading with INTENTION creates purpose. Leading with CONNECTION creates momentum. Leading with DIRECTION creates collective efficacy. Leading with all three in mind will build your capacity and foster an environment where everyone in your organization has the best opportunity to lead from where they are.


Keynote Speaker


Opening Remarks (9:00-9:15am)


YouTube LiveStream

 

Lessons from a Combined Service Desk

Description

MERIT library combined its Library Service Desks and IT Service Desk into a one-stop shop in fall of 2021 when we re-opened our Public Service space and everyone returned to campus. This is the story and lessons learned of our first year and half as a one-stop shop. Hear about the human and technical aspects of our process, successes and challenges.

We found that:

  • There will be things you don’t think about in advance, even when you think you got it all.
  • The first year may not always be pretty, but change provides great opportunity.
  • It is best to prepare methods for feedback to monitor the adjustments in progress.

Presenter Information


Image Credit: Ella Tschopik

Finding the Puzzle Pieces – Flash Talk

Conference Session

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Description

An introduction to data and information management process mapping as a needs analysis tool for improving research workflows and cyberinfrastructure.
Participants will learn:

  1. I am a new consultant on campus to help with research cyberinfrastructure
  2. Basics of Process Mapping – Purpose, Capability, Use
  3. Growth Mindset- You don’t know what you don’t know. Be Open to Curiosity and Change. Encourage opportunities to reduce redundancies, inefficiencies, and gaps as well as increase reproducibility, repeatability, and replicability.

Presenter Information


Image by Frank Cone from Pexels.

Keynote – Using our voice to create inclusive and accessible technology designs and services

Conference Session

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The Zoom session will be live captioned by the McBurney Disability Resource Center. Link to the captions.

 

Watch via YouTube

The YouTube live stream button is a go.wisc redirect that will go live no later than 8:30am on June 2nd.


Keynote Description

We, as IT professionals, play a critical role in designing, developing, and supporting the digital campus. We have created and evolved the digital campus over the last forty years, and in 2020 it became the primary mode of interaction for our communities. What can we learn from the rapid pivot to online, and more importantly, how can we evolve our thinking and approaches?

Let’s discuss how we can use our expertise and our voice to create digital spaces where people can thrive. Using ideas from fields such as critical design practices, conflict management, and polarities, we will explore the most effective approaches for providing spaces where multiple voices are empowered, and diverse communities can thrive.

The session will be interactive.

Opening Remarks for the conference will take place from 8:45-9:15am


Keynote Speaker Information


Image from The Harvard Gazette.