User Groups – Combining Community and Technology in Higher Education
Pre-Recorded Session
Live Q&A
Friday, June 4th, 11:00 – 11:30 am
Description
This presentation discusses the user groups led by the Office of Cybersecurity Testing and Cyber Defense team in collaboration with the campus community. In 2019, the first Firewall User Group meeting was held to support campus firewall administrators. Following that successful example, AMP and Qualys user groups started and have been gaining significant momentum of campus participation. One of the strategies we take is the creation of community engagement for mutual support. Campus IT administrators are expected to use numerous technical tools in their role, and many admins have different skill sets and backgrounds. As such, distributed IT can lead to distributed pockets of knowledge, with different groups possessing different skill sets. User groups seek to bridge that knowledge gap to allow admins to coordinate with one another effectively, share information, report problems, and brainstorm new ideas. User Groups can provide engagement of subject experts such as Network engineers, Server administrators and Security engineers to share their expertise to help facilitate campus community engagement. At the end of the presentation, participants will be able to learn about the User Groups, tips for successful User Group meetings, benefit of participating in the User Group meetings as well as latest topics and discussions.
Participants will be able to learn about the User Groups, tips for successful User Group meetings, benefit of participating in the User Group meetings as well as latest topics and discussions.
Presenter Information