2018 Session

Title: A Collaboration Story: Cross-departmental school-wide development project
Description:
A panel discussion regarding lessons being learned from a cross-departmental development project within the School of Medicine and Public Health. Representatives from Department of Surgery, Department of Family Medicine and Community Health, and the Office of Strategic Consulting talk about experiences with deploying software developed for single departments to the entire school. Issue-reporting, end-user support, shared infrastructure, and LOTS of communication all play a part.

Biography

Jim Thompson joined UW-Madison in October 2012 as a business performance manager with the former Administrative Process Redesign (APR) office. In this role, he provided process and project management support to make processes more efficient.
Prior to joining UW-Madison, Jim worked as a certified Lean Six Sigma Black Belt in support of the pharmaceutical industry. His experience includes working with global teams comprised of scientific staff from a wide range of disciplines and on the implementation of laboratory information management systems. Jim’s training experience is based on Lean Six Sigma, Kaizen, and Design for Six Sigma methodologies.
Areas of Expertise: Project management, process improvement (certified Lean Six Sigma Black Belt), data analysis, and information technology

2018 Session

Title: TAG! You’re IT! (IT governance)
Co-Presenters: Alan Silver, Lyn Van Swol
Description:
A panel discussion involving the chairs of the new campus IT governance groups Divisional Technical Advisory Group Infrastructure Technical Advisory Group Research Technical Advisory Group Teaching and Learning Technical Advisory Group
The chairs will discuss the objectives of each TAG and how they are operating. Join them for a Q&A session to understand the role of IT governance and how it might impact your work, and to share feedback to work toward optimizing efficiency of these groups.

Biography

Nick is the Director of Administration Innovation and Planning (AIP) in the Office of the Vice Chancellor for Finance and Administration (VCFA). Nick and his team of twelve Innovators are focused on preparing UW-Madison to deliver modern and future focused administrative services to advance the University’s mission of research, teaching, and research.  Nick and AIP are currently supporting UW-Madison through the last year of ATP, while also building capabilities in continuous improvement, metrics, and data analytics in support of the VCFA’s strategic plan and standard operations.

Biography

Matthew has been a full-stack developer for Integrated Applications for a year. Previously Matthew worked for IBM’s Identity Management Division. He graduated in 2017 from Northern Michigan University with a Math and Computer Science double major and a minor in accounting. Currently he is working various projects with both WebHosting, WiscList, and Account Recovery.

2018 Session

Title: TAG! You’re IT! (IT governance)
Co-Presenters: Alan Silver, Nick Tincher
Description
A panel discussion involving the chairs of the new campus IT governance groups Divisional Technical Advisory Group Infrastructure Technical Advisory Group Research Technical Advisory Group Teaching and Learning Technical Advisory Group
The chairs will discuss the objectives of each TAG and how they are operating. Join them for a Q&A session to understand the role of IT governance and how it might impact your work, and to share feedback to work toward optimizing efficiency of these groups.

Biography

Lyn (PhD University of Illinois Urbana Champaign) is a professor in the communication arts department. She is the chair of the Teaching and Learning Technology Advisory Group (TLTAG) and teaches blended, flipped, and online courses. Her research examines factors that affect the utilization of advice and information sharing in groups. She teaches persuasion, communication theory, and organizational communication courses.

Biography

Sue Weier is a Security and Systems Analyst for the College of Letters & Science. She holds a Master’s degree from UW-Madison’s iSchool and a CISSP certification. She has worked in Letters & Science for over 20 years in a variety of IT roles, including Infolab Manager, website designer, instructional technologist, and for the last ten years, security. Sue is a member of the Policy Advisory Group Executive Committee and co-chairs the UW-Mist security advisory group.

2021 Sessions

IT Policy Bootcamp – Live Session
IT Policy – What’s Hot and in the Hopper (Flash Talk)
IT Talks Technical: What & Why Now? – Live Session

2018 Session

What it Means to be an IT Professional at UW-Madison – Continuing the Discussion

2019 Session

Project Management in Smart Action

2018 Session

Title: Better external relations with CRM: A Wisconsin School of Business Story
Co-Presenter: Dean McInerney
Description
At the Wisconsin School of Business (WSB), we see the immense value in building relationships with external partners because it is vital to our student placement as well as talent recruitment. We have set up a CRM (Customer Relationship Management) system specifically for tracking our relationship building activities. However, getting people to adopt the system is a constant uphill battle due to several reasons: change is hard, I track my contacts with email or excel file, I need to protect my leads, etc. We needed to be innovative and inspiring for a WSB-wide system adoption.
In this presentation, we will tell stories about our project governance structure and innovative processes, how we follow them closely to engage with stakeholders for their success. As of today, 8 of our BBA/MBA centers have nearly 500 advisory board members in CRM, ready to track their relationships! To carry this momentum, we expanded our learning sessions to a broader audience including students for CRM skills and best practices. With this solid user community in place, we will continue to leverage IT to transform WSB into a data-driven decision-making organization.
Our presentation has three parts: 1) introducing our business problem, 2) explaining our governance structure/process, 3) illustrating how our CRM system tracks external engagements.

Biography

Xiujuan Jane Zhang is an aspiring leader in education innovation. She has a demonstrated history of achievements with advanced skills in enterprise system and integration, data analysis, blended course design, and project management. She is a recognized cross-cultural leader, facilitator, and collaborator with the ability to work with cross-functional objectives, leading projects independently and collaboratively. Xiujuan currently works in the Wisconsin School of Business at UW-Madison as a business analyst and instructor. As a UW-Madison Alumna with a Master of Science degree, and Masters Certificates in Business Analysis and Project Management, she always embraces the Wisconsin Idea, paying it forward by coaching international students, and visiting scholars on leadership, culture and community engagements in her spare times.