Biography

Jay Ray has spent his entire career in higher education technology across the non-profit sector, proprietary education, and public and private institutions, specifically focusing on help desk support and management, infrastructure design and implementation. In 2014, Jay took the role of Technology Manager within the UW-Madison Libraries, where he manages staff and services across multiple campus libraries through help desk support and services such as technology-enabled classroom spaces, computer labs, poster printing, and technology circulation. Along the way, Jay has spearheaded programs to ensure that the libraries remain in sight of what students and faculty on campus need and want out of their educational institution’s library facilities.

2023 Session

Gap to the Future: Conducting a Gap Analysis to Identify Team Specific DEIB Strategies