Telling Your IT Story to Non-IT Audiences

https://mediaspace.wisc.edu/id/0_uxyl3lvr?width=649&height=401&playerId=25717641
Presented by: Kyle Henderson
Description:
Cultivating a culture of innovation and change in higher education often entails strategies and solutions with deeply technical aspects. Garnering support for and adoption of those strategies among diverse groups of stakeholders requires that they understand enough about the technical aspects to feel assured that all is well planned, that all is under control, that the plan is going to work. How do higher education IT leaders do that? By telling an IT story.
Following the principles of Walter Fisher’s narrative paradigm, “Telling Your IT Story to Non-IT Audiences” proposes that people think, reason and value in narrative structure—and that applying narrative structure to communications about even highly technical and complex initiatives facilitates the broad understanding innovation and change strategies depend on.

Attendees will learn a method for communicating about complex IT projects that works effectively in every context, every channel: from elevator speech to executive presentation, from web page and email to printed poster.
Slides

User Centered Collaboration in Siloed Workspaces

This session was not recorded.
Presented by: Adam Hills-Meyer & Bradley Thomas
Description:
User centered practices provide a way to help create in a way that takes the user and the stakeholder into consideration. We present a review of the user centered method developed in building the new Business Services website which required developing plan on how to get teams to work together, who don’t normally work together. Attendees will learn how we collaboratively developed goal-oriented results for a project that supported users and project owners, and observe the deliverables that made the process work.
Slides

IT Communities of Practice – Forum

This session was not recorded.
Presented by: Sara Nagreen, Amanda Thornton, Sabrina Messer, Ella Tschopik & Jonathan Henkel

Description:
HR has been using Communities of Practice (CoPs) for a while to gather small groups of interested parties to discuss domains of interest and now it is time for IT. Learn how IT CoPs can help us extend IT community across campus. Attendees should learn what a CoP is, why you should be interested in joining them, and what to do if you want to create one.
Resource DocumentIT CoP Mentorship Google Group